Returns & Warranty

RETURNS & EXCHANGES

If you have received a product that you are unhappy with, we are happy to take it back and issue an exchange or full refund! Here are a few important notes regarding our return policy.

  • We will accept returns and exchanges on products that are unused and are still in the original packaging
  • Customers can return or exchange their products within 60 days from purchase date
  • Refunds will be issued on receipt of returned product
  • Once a refund is issued, it my be 3-5 business days before you see the credit on your statement depending on the credit card company
  • To return a product simply contact orders@canadianproshoponline.com and include your order number in the subject line followed by "-R" for return or "-E" for exchange. 
  • Buyer pays return shipping fees
  • Custom orders are final sale (cannot be exchanged or refunded). In the event of a defect our team will work with you to get a replacement. 
  • Demo/Trade In clubs are sold as-is and cannot be returned for a refund.  If you are unhappy with your demo or trade in purchase, we can accept a return for store credit. Return must be initiated within 5 business days for demo clubs. Please see product description for details on club conditions.

WARRANTY

Every product we sell has a manufacturer's warranty - which we are more than happy to honour.  If you have a product that is defective, simply contact us and we will provide excellent service to help take care of any of your warranty needs!

Thank you

Team Canadian Pro Shop Online

WE DO CUSTOM LOGO GOLF BALLS!

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