Returns, Warranty & Price Match
If you have received a product that you are unhappy with, we are happy to take it back and issue a full refund! Here are a few important notes regarding our return policy.
- We will accept returns on products that are unused and are still in the original packaging
- Customers can return their products within 30 days from purchase date
- Refunds will be issued on receipt of returned product
- Once a refund is issued, it my be 3-5 business days before you see the credit on your statement depending on the credit card company
- To return a product simply contact firstname.lastname@example.org
- Buyer pays return shipping fees
- Please note, custom orders are non-refundable. In the event of a defect our team will work with you to get a replacement.
PRICE MATCH GUARANTEE
We will happily match a competitors advertised price on an identical item that we offer. Some Restrictions apply:
- Clearance or end of season sales
- Competitor Promo codes
- Custom products
- Demo or used products
- Shipping rates are taken into consideration.
Every product we sell has a manufacturer's warranty - which we are more than happy to honour. If you have a product that is defective, simply contact us and we will provide excellent service to help take care of any of your warranty needs!
Team Canadian Pro Shop Online