Shipping and Delivery
COVID-19 UPDATE: Currently we are experiencing slight delays on some products. Most products are shipping on time, but there have been delays given that most warehouses are reducing staff which can affect shipping times. We are business as usual, and will be advising customers if there will be any delays to their orders, Purchase with confidence - we've got you covered!
We are dedicated to fast delivery and customer satisfaction.
Canada is a big country, and we know that our customers want and expect fast and affordable delivery. As such, we have rolled out our very popular flat rate shipping rate of just $8.99, to every province in the country, available on almost every product! That's right, for just $8.99 we'll ship your hot new product to your home or business and most of our products ship within 3-5 business days! *some exceptions apply
$8.99 Shipping Exclusions...
There are a few odd products that are not included in our flat rate shipping - those products are usually very large or heavy - and so there is a bit of an upcharge to ship those to your door. Examples are...
- Heavy goods like electric golf carts
- Oversized goods like storage units
... but that's it. Everything else is just $8.99 bucks!
Our US Customers...
Due Covid concerns and how they affect shipping goods and services across the border, we have temporarily suspended shipments to the US.
*While most orders ship in a few days, exceptions do occur such as exotic custom orders, or orders requiring proof approval - but we'll keep you posted!
Many of our products ship factory-direct and delivery times can vary from a few days to a few weeks depending on inventory levels. Shipping times vary by greatly by brand.
Product availability is subject to change between the time that an online order is placed and the time of fulfillment. Customers will be contacted should there be any difficulty in completing their order. Funds are collected at checkout and will be refunded to your credit card in the event we cannot complete your order.
Faster shipping is available for SOME products. If you require an item by a certain date, please let us know so we can manage accordingly. This is by REQUEST ONLY and NOT available for all products. Extra fees may apply for rushed orders.
Additional production times...
Most custom products ship factory direct in standard 7 to 10 business days unless otherwise noted and depending on the vendor. Examples of custom products include..
- Custom logo golf balls
- Custom golf clubs from our Free Custom Options Store
- Personalized golf balls
- Custom embroidered or decorated products
All of our pricing is in Canadian dollars!
If you have any questions on our shipping policies, please chat what with us by clicking the window on your bottom right - or shoot our team an email at firstname.lastname@example.org
Team Canadian Pro Shop Online