Shipping and Delivery

We are dedicated to fast delivery and customer satisfaction.

Canada is a big country, and we know that our customers want and expect fast and affordable delivery. As such, we have rolled out our very popular flat rate shipping rate of just $9.99, to every province in the country, available on almost every product!  That's right, for just $9.99 we'll ship your hot new product to your home or business.

$9.99 Shipping Exclusions...

There are a few odd products that are not included in our flat rate shipping - those products are usually very large or heavy - and so there is a bit of an upcharge to ship those to your door.  Examples are...

  • Heavy goods like electric golf carts and golf balls
  • Oversized goods like storage units

... but that's it.  Everything else is just $9.99!

Our US Customers...

Due to Covid-19 concerns and how they affect shipping goods and services across the border, we have temporarily suspended shipments to the US. Please check back periodically as we will update our shipping and delivery page with more information once international shipping resumes.

Rush Orders...

Faster shipping is available for SOME products. If you require an item by a certain date, please let us know so we can manage accordingly. This is by REQUEST ONLY and NOT available for all products. Extra fees may apply for rushed orders.

Product Availability...

We do our best to keep an accurate inventory of all products on our website. Since many of our products are ordered directly from the manufacturer, product availability is subject to change between the time that an online order is placed and the time of fulfillment. Customers will be contacted should there be any difficulty in completing their order and will include alternative options and replenishment details, if applicable. Funds are collected at checkout and will be refunded to your credit card in the event we cannot complete your order.

Delivery Times...

Many of our products ship factory-direct from the Toronto area and delivery times can vary from a few days to a few weeks depending on your location and courier processing time. Shipping times vary by greatly by brand and the courier used to ship your order.

Lost Order...

If an order has shipped and it is lost by the courier, we will swiftly ship out a replacement order at no charge,  However, if an order is delivered and is lost or stolen following the successful delivery, we are not responsible.
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COVID-19 UPDATE:  Currently we are experiencing slight delays on some products given that most warehouses are reducing staff and have component backorders which can affect shipping times. We will be advising customers of any delays to their orders, as information is received from the vendor. Purchase with confidence - we've got you covered!

Please see estimated processing times for many of our vendors listed below. This is not a delivery estimate and does not account for travel time once the package leaves the warehouse. 

UPDATE 02/05/21: Please note, some vendors are experiencing issues with tracking being posted. This does not mean your order hasn't shipped but simply that their warehouse software is not communicating between the orders and shipping departments. They are working hard on getting this resolved but in the meantime, if you are waiting for an order and it has exceeded the processing times below, please reach out to us and we will do our best to get an updated order status for you. Thank you for your patience and understanding. 

UPDATE 03/31/21: Please note, many stock clubs are backordered. As a result, clubs will be entered through the custom department and result in custom processing times. If you need your club sooner than the custom estimated timeframe, please speak with a member of our team before placing your order to ensure stock inventory is available.

Adidas: 10-12 business days

Bag Boy: 2-3 business day

Black Clover: 5-7 business days

Bridgestone: Stock Items 3-5 business days | Personalized Orders 15 business days

Bushnell: 5-7 business days

Callaway: Stock & Custom & Personalized Orders 10-15 business days with the exception of the following lines: Big Bertha 5 months | CB Wedges 5 months | Apex DCB 3 months

Cleveland: Stock Items 5 business days | Custom Orders 5-6 weeks

Clicgear: 2-3 business days

Cobra: Stock Items 10-15 business days | Custom Orders 4-5 weeks

Eddie Bauer: 2-3 business days

Evnroll: Stock Items 3-5 business days | Custom Orders 10 business days

Footjoy: 2-3 business days

Maui Jim: 5-7 business days

Maxfli: Stock & Personalized 7-10 business days 

Mizuno: Stock Items 5-7 business days | Custom Orders 6-7 weeks

Nike: 5-7 business days

Odyssey: 15-20 business days

Ogio: 10-15 business days

Ping: 4-5 months for most lines exceptions as follows: G425 & G410 Drivers 4-8 weeks | Glide Forged Pro 2-4 weeks | i59 4-8 weeks | Prodi G 2-3 weeks | Blueprint, G Le2 Driver 4-12 weeks

Pinnacle: Stock Items 2-3 business days | Personalized Orders 15-20 business days

Scotty Cameron: Stock Items 2-3 business days | Custom Orders 5-6 weeks

Skechers: 15 business days

Srixon: Stock Items 5 business days | Personalized Orders 3-6 weeks

Sun Mountain: 5 business days

Sundog: 5 business days

TaylorMade: Stock Items 5-7 business days | Custom Orders 20 business days | Personalized Orders 10 business days

Titleist: Stock Items 2-3 business days | Custom Orders 5-6 weeks | Personalized Orders 15-20 business days 

Wilson: Stock Items 10-12 business days | Custom Orders 15-20 business days

Last updated October 8, 2021

Personalized orders include custom logo and personalization options.
Logo'd golf ball estimates are from date of proof approval, not order date.

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    We always try our best to ship every product in a timely manner!

      If you are unable to find the brand of your product above, please chat what with us by clicking the window on your bottom right - or shoot our team an email at orders@canadianproshoponline.com for a processing time estimate.  

      Thank you!

      Team Canadian Pro Shop Online

      WE DO CUSTOM LOGO GOLF BALLS!

      Find out more...

      WHY BUY OFF-THE-RACK?

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      CAN'T FIND WHAT YOU ARE LOOKING FOR?

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