Shipping and Delivery
We are dedicated to fast delivery and customer satisfaction.
FREE SHIPPING on most orders over $99!
Exclusions may include but are not limited to; heavy/large goods, logo’d orders, and delivery to rural locations.
$9.99 Canada Wide Shipping
Exclusions may include but are not limited to; heavy or large goods like golf carts and golf balls.
- $15.00 Canada Wide Heavy Good Shipping
International Shipping – Currently unavailable.
Due to Covid-19 concerns and how they affect shipping goods and services across the border, we have temporarily suspended shipments to the US. Please check back periodically as we will update our shipping and delivery page with more information once international shipping resumes.
Tracking will be emailed to you as soon as it is made available by the shipping warehouse. Occasionally there may be a delay in the warehouse software communicating the tracking details and the order may arrive prior to the tracking notification being sent. We thank you in advance for your understanding and apologize in advance for any inconvenience this may cause.
Many of our products ship factory-direct from the Toronto area and delivery times can vary from a few days to a few weeks depending on your location and courier processing time. Shipping times vary by greatly by brand and the courier used to ship your order.
We will be advising customers of any delays to their orders, as information is received from the vendor.
Faster shipping is available for SOME products. If you require an item by a certain date, please let us know so we can manage accordingly. This is by REQUEST ONLY and NOT available for all products. Extra fees may apply for rushed orders.
We do our best to keep an accurate inventory of all products on our website. Since many of our products are ordered directly from the manufacturer, product availability is subject to change between the time that an online order is placed and the time of fulfillment. Customers will be contacted should there be any difficulty in completing their order and will include alternative options and replenishment details, if applicable.
If tracking shows your package was delivered but cannot be located customers must advise Canadian Pro Shop Online within 5 business days of the delivery date. This will allow us to start tracing with the courier. If an order has shipped and it is deemed lost by the courier, we will swiftly ship out a replacement order at no charge. If an order is delivered and is lost or stolen following the successful delivery we will be unable to issue a replacement.
The many of our items ship within an estimated 2-5 business day window (depending on the brand). There are a few vendors that exceed this timeframe, please see estimated processing times below. This is not a delivery estimate and does not account for travel time once the package leaves the warehouse.
2UNDR: 7-10 business days
Adidas: 10-12 business days
Bag Boy: 10-12 business days
Black Clover: 5-7 business days
Bridgestone: Stock Items 3-5 business days | Personalized Orders 15 business days
Bushnell: 5-7 business days
Callaway: Stock Items 2-3 business days | Custom & Personalized Orders 3-5 business days
Cleveland: Stock Items 2-3 business days | Custom Orders 5-7 business days
Cobra: Stock Items 3-5 business days | Custom Orders 7-14 business days
Corkcicle: 10-12 business days
Evnroll: Stock Items 3-5 business days | Custom Orders 10 business days
FootJoy: Stock Items 5-7 business days
I gotcha: 10-12 business days
Levelwear: 5-7 business days
Magic Gripper: 10-12 business days
Maui Jim: 5-7 business days
Maxfli: Stock & Personalized 7-10 business days
Mizuno: Stock Items 5-7 business days | Custom Orders 2-3 weeks
Nike: 2-3 business days
Oakley: 5-7 business days
Odyssey: 3-5 business days
Ogio: 3-5 business days
Ping: G425 Woods 2 weeks - additional delays on LH | Ping G425 and GLe2 and Blueprint Irons 2-3 weeks | Ping i525 and i59 and G710 irons 3-5 weeks
Putters PLD 6-8 weeks - all other Ping putters 2 weeks
Pinnacle: Stock Items 2-3 business days | Personalized Orders 8-10 weeks
PowaKaddy: 10-12 business days
Projekt: 7-10 business days
Scotty Cameron: Stock Items 7-10 business days | Custom Orders 8 weeks
Skechers: 15 business days
Srixon: Stock Items 2-3 business days | Custom Orders 5-7 business days | Personalized Orders 3-6 weeks
TaylorMade: Stock Items 2-3 business days | Custom Orders 5-7 business days | Personalized Orders 10 business days
Titleist: Stock Items 3 business days | Custom Metal Woods 4 weeks | Custom Irons 2 Weeks | Custom Wedges 5 Weeks | Personalized Orders 6 weeks
Vigor: 10-12 business days
Wilson: Stock Items 3-5 business days | Custom Orders 15-20 business days
Last updated September 19th, 2022
Personalized orders include custom logo and personalization options.
Logo'd golf ball estimates are from date of proof approval, not order date.
We always try our best to ship every product in a timely manner!
If you are unable to find the answer to your question above, please send our team an email at email@example.com
Team Canadian Pro Shop Online